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Mended Hearts Quilting & Boutique......Return Policy: Fabric, Stabilizer and Thread Purchases.....all sales are final. This applies to website purchases and in-store purchases. Patterns, Books, Notions and Gifts....all sales are final on website purchases. In-store purchases refunds no----exchanges yes. Within 30 days of purchase and the item needs to be in original wrapping. Janome Sewing Machines, Janome Quilting Machines and Innova Quilting Machines...all sales are final. Classes/Retreats.....100% refundable up to 2 weeks before the event date. All Quiltworx classes and workshops are non-refundable. Please contact Mended Hearts Quilting if there are special circumstances and we can contact the instructor. Please call Mended Hearts Quilting & Btq if you have any questions when your package arrives. 515-836-4280